Telehealth Counseling
At Alliance Psychology, we also offer mental health counseling and therapy through telehealth appointments.
We know it’s not always easy to make it into the office. Busy schedules, family responsibilities, long commutes, or health concerns can all get in the way of therapy. That’s why we offer telehealth counseling as a secure and convenient way to meet with your therapist or provider online.
What is Telehealth Counseling?
Telehealth counseling is therapy delivered through a secure video platform. With a phone, tablet, or computer, you can meet with our provider from the comfort of your home.
At Alliance Psychology, we offer telehealth appointments as a way to extend the same high-quality care we've provided in our offices to anyone across Utah.
Secure & Effective Online Therapy
Many people are curious about telehealth, but also a little hesitant. It is natural to wonder if you will build the same connection with your therapist or if sessions will feel as private as they do in the office.
Over time, most patients find that telehealth quickly becomes as natural as meeting in person. We make online therapy effective by focusing on three essentials.
Personal Connection: Our providers interact with you the same way they would in the office, giving you the space to share, feel heard, and build a strong therapeutic alliance.
Confidential & Secure: Our telehealth platform is fully HIPAA-compliant. We prioritize your privacy and peace of mind by using industry-leading encryption and security standards.
Easy to Use: If you can join a video call, you can attend a telehealth session. Our support staff is always available to walk you through the setup process if needed.
In addition to therapy sessions, we offer mental health testing and evaluation services. While the actual assessments are conducted in person to ensure accuracy, many steps, such as the intake process, background forms, and follow-up discussions, can be completed through telehealth.
Insurance Coverage for Telehealth
We strive to make mental health care affordable and transparent. Telehealth mental health services are covered by most major insurance plans. We accept most major insurance providers.
- Aetna
- Blue Cross Blue Shield
- DMBA
- EMI
- Medicare
- Meritain
- PEHP
- SelectHealth
- United/Optum
- University of Utah
- Tricare (Contracted, non-network provider)
We encourage you to check coverage with your insurance provider. If you need support, our team can help you navigate this process.
Counseling Made Accessible Across Utah
We serve patients in Orem, Spanish Fork, and throughout Utah County, making mental health care easier to reach than ever before.
- Begin counseling from home, work, or anywhere with a private space.
- Avoid the time and stress of travel.
- Stay consistent with therapy even when life gets busy or you’re not feeling well.
- Access same-week appointments for therapy services.
Online New Patient Intake Process
Starting counseling online is straightforward and designed to be stress-free.
Scheduling: Call our office at (801) 224-2313 to schedule an appointment. Same-week appointments are available for therapy.
Secure Paperwork: Complete your intake forms through our encrypted Patient Portal from any device with an internet connection.
First Appointment: Log in for your initial telehealth intake session. Our provider will listen to your concerns, answer questions, and outline next steps.
Experienced Providers You Can Trust
Alliance Psychology has been a trusted resource in Utah County for over 25 years. We are locally owned, veteran-owned, and dedicated to the communities we serve.
Our large team includes the following specialists.
- PhD-level Psychologists
- Licensed Marriage and Family Therapists (LMFTs)
- Clinical Mental Health Counselors (CMHCs)
- PhD Candidates
Get Started Today
Telehealth makes it easier than ever to begin counseling.
Call us today at (801) 224-2313 or complete our online form to request your telehealth appointment.
Frequently Asked Questions
You only need a device with a camera and microphone, such as a smartphone, tablet, or computer, and a stable internet connection. Our team will walk you through the process so you feel comfortable before your first session.
Yes. At Alliance Psychology, we use a HIPAA-compliant telehealth platform designed to protect your privacy. Your information and your sessions are kept confidential, just like an in-person visit.
Absolutely. New patients can complete intake paperwork online through our secure Patient Portal and meet their provider for an initial session by video. The process is simple and designed to help you get started without unnecessary delays.
Yes. Many patients choose to use both telehealth and in-office sessions, depending on what works best for their schedule and needs. You and our provider can discuss the right balance for you.
Don't worry! Our telehealth platform is designed to be user-friendly, and if you can join a basic video call, you can attend a session. If you encounter any issues with setup or logging in, our staff will happily walk you through the process step-by-step before your appointment.
